DD Ombuds Office Assistant (Part-Time & Temporary)
Part-Time and Non-Exempt Employee
Reports to the Developmental Disabilities Ombuds Director
The Office of Developmental Disabilities Ombuds (DD Ombuds), a program of Disability Rights Washington (DRW) seeks a Part-Time (15 hours per week), Temporary Office Assistant. The position will provide administrative support and be a first point of contact with the DD Ombuds. You can view our Employment page here to see other open positions at DRW.
DD Ombuds and DRW understand the importance and contribution of candidates with lived experience. We encourage applications from all qualified individuals, including individuals of all races, colors, religions, genders, sexual orientations, gender identities or expressions, ages, national origins, marital statuses, disabilities, and veteran status backgrounds. Disabilities include, but are not limited to, mental health conditions, physical and sensory disabilities, learning and intellectual disabilities, traumatic brain injuries, and chronic health conditions.
Candidates must be dedicated to actively engaging in anti-racist advocacy and applying Disability Justice Principles to DD Ombuds and DRW’s work. Information about Disability Justice can be found here: https://www.sinsinvalid.org/blog/10-principles-of-disability-justice.
This position will be based in Washington State and will be done primarily in-person in the DRW/DD Ombuds office in Seattle.
Reasonable Disability Accommodations
DD Ombuds and DRW are committed to providing reasonable disability accommodations at all steps of the hiring process. If you are unsure about what may be considered a disability or what accommodations may work for you, the Job Accommodation Network (JAN) provides information about potential accommodations that are searchable by disability, work-related function, and accommodation. Applicants for DD Ombuds/DRW employment seeking reasonable disability accommodations for the application and hiring processes can contact Jodi Rose, DRW’s Advocacy & Administrative Support Manager, by calling (800) 562-2702 or by emailing info@dr-wa.org.
Job Overview
The DD Ombuds Office Assistant (P/T & Temporary) will respond to voice mails, set appointments, and be the first point of contact for people calling the DD Ombuds. They will provide logistical support to the DD Ombuds team. Due to the nature of our advocacy, calls can be sometimes be intense and emotionally taxing. Estimated work week schedule is 3 hours per day Monday through Friday. Can negotiate a four day schedule for 15 hours a week.
The compensation range for this position is $33.89 – $38.90 per hour depending on experience.
Essential Job Duties and Responsibilities
- Performs primary reception and phone duties as assigned.
- Performs program office assistant duties for assigned Regional DD Ombuds.
- Prepares and tracks record requests
- Responds to general information and referrals and tracks data in software.
- Performs general office duties as assigned. This involves a broad range of activities. Examples of which include but are not limited to making copies; processing mail; and preparing materials for meetings.
- Enters tracking data into software applications as assigned.
- Provides logistical support for staff at remote and infrequent in-person meetings, including but not limited to setting up and operating sound equipment, taking and posting minutes, sending meeting invites, arranging accommodations and catering.
Conflict Resolution
Effectively utilizes conflict resolution and advocacy skills to resolve both internal and external conflicts
Timely Paperwork and Reporting
Submits all required reports, timesheets, and other documentation in an accurate and timely manner
Work Conditions
Being available and able to work in the employee’s assigned office during business hours, with good attendance is an essential job function. Being able to have a set, predictable work schedule within normal business hours. Able to complete phone shifts. Travel to Post Office to mail letters and packages.
Workload Monitoring
Maintain a reasonably ambitious workload and keep their immediate supervisor informed when there is insufficient work to perform and when there is a risk that work won’t be completed on a timely basis.
Qualifications
Employee Commitment
All DD Ombuds/DRW employees are expected to have a commitment to the values expressed in DRW’s Diversity, Equity, and Inclusion Philosophy Statement
Education
Whether demonstrated through formal education or lived experience, the candidate must have the skills necessary to perform the job. DD Ombuds/DRW is enthusiastic about considering anyone with the right skills and believes a degree is not necessary for this position and encourages applicants who may not believe they completely meet all described qualities of a top candidate.
Abilities Specific to the Position
- Customer service and phone experience, listening to and responding to voicemails, appointment setting
- Demonstrated ability to type accurately at least 50+ wpm
- Demonstrated ability to multitask and manage competing deadlines
- Demonstrated ability to learn how to operate a range of computer-based platforms
- Demonstrated ability to learn how to operate sound and video conferencing equipment
- Demonstrated ability to perform all the responsibilities set forth in this position description
- Demonstrated understanding of anti-racist concepts and a working knowledge of disability justice principles
General Abilities
An employee in this position is expected to have these general abilities:
- Be an effective team member
- Effectively communicate verbally
- Effectively relate to people with all kinds of disabilities
- Exercise initiative, ingenuity, and sound judgment
- Organize and manage time
- Set work goals and create work plan of activities
- Take direction and coordinate work with others
- Use Microsoft Word, Microsoft Excel, Microsoft Outlook, and internet
- Work under pressure in a fast-paced environment
- Work independently
- Perform basic math functions
Background Check
DD Ombuds/DRW conducts background checks of conviction and arrest records on final candidates prior to extending offers. The hiring process will be conducted in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17 and Washington’s Fair Chance Act, RCW 49.94. Applicants will be provided an opportunity to explain and correct background information. A criminal background does not automatically eliminate candidates from consideration. If a criminal background exists, the nature of the offense will be considered in the context of the essential functions of the position.
About Developmental Disabilities Ombuds
The DD Ombuds, a program of DRW, collects and investigates complaints made against a government agency or administration. The DD Ombuds resolves complaints at the lowest possible level. The DD Ombuds reports concerns and advocates for possible program improvements to the government. https://ddombuds.org/
About Disability Rights Washington (DRW)
DRW is a private nonprofit organization that advances the dignity, equality, and self-determination of people with disabilities. We are designated by the governor of Washington as the independent federally mandated protection and advocacy system for Washington State. We work to pursue justice on matters related to human and legal rights. Our Board of Directors, which is majority Black, Indigenous, people of color, and majority disabled, sets the priorities of our work in consultation with two advisory councils and input from the community to ensure leadership by the most impacted and “nothing about us without us.” Information about our priorities can be found here: https://www.disabilityrightswa.org/priorities/.
DRW is an equal opportunity employer. We value a diverse workforce and an inclusive culture. DRW encourages applications from all qualified individuals, including individuals of all races, colors, religions, genders, sexual orientations, gender identities or expressions, ages, national origins, marital statuses, disabilities, and veteran status backgrounds.
For information about us, please visit: http://www.disabilityrightswa.org/.
To Apply
Please fill out the online application below and include a cover letter and resume. You may also mail your application to: Disability Rights Washington, Attn: DDO Hiring, 315 Fifth Avenue South, Suite 850, Seattle, WA 98104
DD Ombuds/DRW is committed to promoting universal accessibility and fairness in our interview process. At least three business days before an interview, we will tell applicants the names, pronouns, and titles of interviewers and will provide the interview questions, which will be the same for all applicants. During interviews, we will provide a visual description of the interviewers and turn on captions for online interviews. We also know that other efforts to make our process more accessible may be needed based on individual needs and we will provide reasonable accommodations for any portion of the application or interview process. You can request accommodations by contacting Jodi Rose, DRW’s Advocacy & Administrative Support Manager, using the information provided above. If you are not sure if you would benefit from an accommodation, you can review the Job Accommodations Network (JAN) website, which provides many ideas about possible accommodations that have worked for others, and you are more than welcome to call Jodi to discuss ideas you have or what we have done in the past. JAN is located here: https://askjan.org/soar.cfm.
Submissions will be reviewed on a rolling basis and will be accepted until the position is filled. We would like the start date for this position to be April 13, 2026. The first review of applications will take place upon receipt. Applicants will only be contacted if they are selected for an interview. The interview process will include one to two rounds of interviews. If selected as a finalist, DRW may ask the applicant for contacts to verify previous employment.
- Position Title: Office Assistant (Part-Time & Temporary)
- Company Name: Office of Developmental Disabilities Ombuds a program of Disability Rights Washington (DRW)
- Location: DD Ombuds/DRW Seattle Office: 315 5th Ave S, Suite 850, Seattle, WA 98104.
- Posted: 3/24/2026
- Anticipated Start Date: 4/13/2026
- Education and Experience required: Bachelor’s degree is a plus but not required. Multi-line phone experience is a plus. 0-5 years’ experience in an office environment.
- Job Category: Casual Employee
- Job Type: Part-Time, Non-Exempt, Temporary 6 month contract
- Compensation. The range of pay for this position is $33.89 – $38.90 per hour DOE.
- Part-Time Temporary employees are eligible for sick leave on a pro-rated basis. An ORCA Card is included if needed for travel to and from the office.