Disability Rights Washington’s (DRW) Long-Term Care Resident Rights (LTCRR) Program provides legal information, advice, and representation to people on Medicaid who are threatened with discharge or transfer from community-based long term care facilities, including Adult Family Homes (AFHs), Assisted Living Facilities (ALFs), and Enhanced Services Facilities (ESFs).

The statewide LTCRR intake line can be reached at (888) 437-0017. Calls are answered Monday – Friday from 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m. Or callers can leave a voicemail message anytime for a call back within one business day. You can also reach out to the LTCRR program via online intake form here: LTCRR Intake Form

You can learn more about the history and funding for this program here: https://ocla.wa.gov/programs/legal-counsel-long-term-care.

LTCRR Intake Form

Program Updates

New! Long-Term Care Resident Rights program

December 19, 2025On January 5, 2026, DRW opens its statewide Long-Term Care Resident Rights (LTCRR) Intake Line. This new program, which is funded through the Washington State Office of Civil Legal Aid (OCLA), provides legal information, advice, and representation to people on Medicaid who are threatened with discharge or transfer from community-based long-term care facilities. Learn more here.

More program updates